When having windows installed, or work done by any contractor, it’s always a good idea to ask a few questions to make sure you know what you’re getting into before making a commitment. The key, however, is asking the right questions. A professional and trusted window company should be forthcoming in answering any questions you might have about the process or their background. Here are a few enquiries to make to ensure you get the best company for your Midtown job and avoid the dubious or unskilled.
When was the company established?
A long track record is good evidence that the company has survived the rigors of a competitive marketplace. They’ve seen the ins and outs of the industry and are likely to be well-equipped and ready to face any unexpected challenges that might arise from your project, should they occur. A company with a longstanding, trusted reputation will be able to provide quality workmanship at better prices than someone just looking to make a quick buck. If in doubt, check the company's references to get a better idea of their business practice. At Original Window, we have built our reputation over 30 years of quality repair, installation, and consulting services.
How much experience does the company have with similar projects?
Even an established company with a good reputation is only as good as its area of expertise. Make sure the professional working on your window installation has experience with similar jobs. This is something especially worth keeping in mind when vintage windows or valuable antique architecture is concerned. In the same way that you wouldn’t call a plumber to fix a leak in your roof, a company that specializes in modern window frames may not have the expertise to deal with more intricate, ornate frames and vice versa. Original Window conforms to NYC's Landmarks Preservation Commission requirements and with thousands of installations and repairs behind us, we’re fully equipped to deal with all window and door projects.
Is the company certified and insured?
A certified company is licensed to perform the work they do by proving that they are able to uphold a certain standard in their workmanship. This includes knowledge in installation, safety procedure and correct and responsible disposal procedures. Being certified and insured often go hand in hand as insurance companies are less likely to offer insurance to uncertified contractors, if at all. Insurance should cover personal and property damage to avoid hassle in the unlikely event of an accident. Original Window is fully insured and certified for all your window and door needs.
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What warranty is available for the work done, both for workmanship and the product installed?
A warranty means that you are protected from negligent workmanship or faulty products. This will give you peace of mind in knowing that should something go wrong after the windows are installed, you will not incur any extra cost.
Is clean up included in the cost of installation?
Particularly when dealing with glass, clean up is an essential service that should not be left to the homeowner or incur costs not budgeted for. At the end of each day of the project, the site should be cleared and left hazard free. Ensure that your window installer has a clean up policy with which you’re satisfied.